NCC CRACKS DOWN ON ILLEGAL BOOSTERS AS NETWORK QUALITY IMPROVES NATIONWIDE

NCC CRACKS DOWN ON ILLEGAL BOOSTERS AS NETWORK QUALITY IMPROVES NATIONWIDE

By PRESSCODE NEWS
ABUJA, NIGERIA. 3RD FEBRUARY 2026

The Nigerian Communications Commission has taken a decisive step to enhance the quality of telecommunications across the country, removing over 450 illegal signal boosters in the Federal Capital Territory. These unauthorised devices, which had long been disrupting network performance, are now out of service, allowing mobile networks to operate more efficiently and improving connectivity for consumers.

Following the enforcement exercise, more than seventy network sites reported significant improvements in signal quality, while complaints from subscribers saw a marked decline. Illegal signal boosters, often installed to amplify weak signals in local areas, had inadvertently interfered with legitimate mobile networks, affecting the experience of thousands of users. The NCC’s intervention underscores its commitment to maintaining a reliable and stable telecom environment.

The regulatory body has emphasised that this enforcement is part of a broader strategy aimed at strengthening Quality of Service, ensuring faster regulatory responses, and promoting transparency in telecom operations. In line with these objectives, the Commission has launched a Major Outages Reporting Portal, providing real-time updates on network interruptions and the steps being taken to resolve them. This initiative allows consumers to stay informed and reassured during service disruptions.

Investment in the telecommunications sector has also been bolstered by tariff reforms introduced in early 2025. These adjustments attracted more than one billion dollars in new funding, facilitating the deployment and upgrade of over 2,850 network sites nationwide. The NCC maintains that these developments are critical in bridging infrastructure gaps and enhancing service delivery across both urban and rural areas.

Consumer protection remains central to the Commission’s efforts. Targeted complaint strategies are being implemented to address issues such as poor service, rapid data depletion, and failed transactions. In recent years, billions of naira have been refunded to subscribers affected by service lapses, and a more structured refund framework is scheduled to be introduced in March 2026.

Routine audits and stricter enforcement of Quality of Service regulations are also ongoing, ensuring that operators comply with regulatory standards. Any violations discovered during inspections are swiftly addressed, reinforcing accountability and driving improvements across the sector.

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INSIGHT

The removal of illegal boosters marks a pivotal moment in Nigeria’s telecommunications landscape. Beyond immediate technical improvements, it represents a shift towards proactive regulation that prioritises both service quality and consumer trust. The recent surge in investment, following tariff reforms, signals renewed confidence in the sector and highlights the long-term importance of sustainable infrastructure expansion.

For consumers, the benefits are tangible. Better signal quality, reduced complaints, and increased transparency in service interruptions demonstrate that regulatory interventions are translating into improved experiences.
As the NCC continues to enforce compliance and monitor operator performance, subscribers can expect more reliable service and a telecommunications ecosystem that aligns with international standards.

This strategy reflects a comprehensive, data-driven approach that balances infrastructure growth, regulatory oversight, and consumer protection, setting the stage for a more resilient and responsive telecom sector in Nigeria.

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